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Privacy policy

PERSONAL DATA PROTECTION

1. HELICAL DYNAMIX® LTD. is a personal data controller within the meaning of the Bulgarian Personal Data Protection Act and carries out its activities in accordance with the provisions of that Act, its implementing regulations, and the rules of the Code of Ethics for Personal Data Controllers adopted by the Commission for Personal Data Protection.

2. “Personal Data” means any information relating to an identified natural person or to a natural person who can be identified, hereinafter referred to as the “Data Subject”.

For the purposes of these General Terms and Conditions, “Personal Data” includes any information provided by the User when using the website, including, but not limited to, information submitted through a registration form for an event or seminar, as well as any other information that, either independently or in combination with other information, enables the identification of the User.

3. All Personal Data received by the Company in connection with the participation of natural persons in organized events and/or seminars shall be processed in accordance with the applicable legislation.

The Personal Data may be disclosed to third parties associated with the Company that act as data processors on behalf of the Company, including service providers such as providers of IT services, hosting, accounting, communication and organizational services, to the extent necessary for the performance of contractual relations with Participants or compliance with a legal obligation.

The Company ensures that appropriate agreements complying with the applicable legislation are concluded with all data processors and that such agreements provide an adequate level of protection for Personal Data.

Data processors are not entitled to use the Personal Data provided to them for any purposes other than those expressly assigned to them by the Company.

4. HELICAL DYNAMIX® LTD. undertakes to protect the confidentiality of information containing Personal Data provided by Participants through completed registration applications.

5. HELICAL DYNAMIX® LTD. undertakes to protect the confidentiality of information containing Personal Data provided by website users through completed registration applications for organized events, seminars, panel discussions and/or any other activity requiring prior registration by users.

Such information may include names, email addresses, telephone numbers and other Personal Data.

6. By accepting these General Terms and Conditions, the Participant acknowledges that their Personal Data shall be collected, processed and stored for the purposes of performing a contract or in the context of pre-contractual relations, namely participation in events and/or seminars organized by the Company, in accordance with Article 6(1)(b) of Regulation (EU) 2016/679.

6.1. Purposes of Personal Data processing

Personal Data may be processed for the following purposes:

  • identifying Participants;
  • managing and processing applications for participation in events and seminars;
  • organizing and conducting events, seminars and other activities;
  • communicating with Participants in relation to the services provided;
  • preparing proposals for the conclusion of contracts and performing contractual obligations;
  • issuing and administering accounting documents, including invoices;
  • providing comprehensive customer service and support, including processing inquiries and reports;
  • retaining correspondence related to the provision of services;
  • sending notifications related to the Company’s services;
  • preventing and detecting unlawful actions or actions that breach these General Terms and Conditions;
  • improving the quality of the services and the functionality of the website.

6.2. Categories of Personal Data processed by the Company on this basis

The Company may process the following categories of Personal Data:

  • contact details, including a contact address, email address and telephone number;
  • identification details, including names;
  • correspondence relating to the overall customer service and provision of services by the Company.

6.3. Personal Data retention periods

The Company shall retain Personal Data for no longer than is necessary to achieve the purposes for which it was collected, as follows:

  • Personal Data processed for the performance of a contract shall be retained for the duration of the contract and for up to five (5) years following its termination, unless the applicable legislation requires a longer retention period;
  • Personal Data contained in accounting documents shall be retained for the periods prescribed by the applicable tax and accounting legislation, generally for up to ten (10) years;
  • data relating to correspondence and customer service shall be retained for up to three (3) years following the completion of the relevant interaction;
  • data processed on the basis of a legitimate interest shall be retained until the relevant interest ceases to exist or until the Data Subject submits an objection, unless there are legal grounds for further retention.

Upon expiry of the applicable retention periods, the Personal Data shall be securely deleted or anonymized.

When their Personal Data is processed, Data Subjects have all the rights provided for in Articles 12 to 22 inclusive of Regulation (EU) 2016/679.

Where a Data Subject considers that HELICAL DYNAMIX® LTD. is in breach of the applicable data-protection legislation, they may contact the Company in order to seek clarification.

The Data Subject also has the right to lodge a complaint with the competent data-protection authority, namely:

Commission for Personal Data Protection
2 Prof. Tsvetan Lazarov Boulevard
1592 Sofia
Bulgaria

CHAPTER IV – COOKIE POLICY

1. Use of cookies

1.1. “Cookies” are small text files or data packages stored through the internet browser on the User’s device, including a computer, tablet, laptop or mobile phone, when the User visits the website.

The main purpose of cookies is to recognize the User during subsequent visits, support the proper functioning of the website and improve the User’s experience.

1.2. The Company uses cookies for the following purposes:

  • ensuring the proper functioning of the website;
  • improving the website’s performance and functionality;
  • analyzing User behaviour and website traffic;
  • providing content and services tailored to Users’ interests.

Cookies that are not strictly necessary for the functioning of the website are used only after the User has provided prior consent through an appropriate mechanism, such as a cookie banner, in accordance with the requirements of Regulation (EU) 2016/679.

2. Types of cookies used by the Company

2.1. Necessary or essential cookies

These cookies are necessary for the proper functioning of the website and cannot be disabled through the website’s systems.

They are generally set in response to actions performed by the User, such as configuring privacy preferences or completing forms.

2.2. Analytical cookies

These cookies enable the Company to collect information about how Users interact with the website, including the number of visits, traffic sources and behaviour on individual pages.

The information collected may include online identifiers, such as IP addresses, and is used for statistical purposes and to improve the services.

2.3. Marketing cookies

These cookies are used to track User behaviour and display relevant content and advertisements.

They are used only after the User has provided explicit consent.

2.4. Third-party cookies

The website may include functionalities or content provided by third parties, such as Google, Meta or LinkedIn, which may place cookies on the User’s device.

The Company has no control over these cookies and recommends that Users review the privacy policies of the relevant third parties.

3. Retention period

3.1. The retention period of cookies depends on their type:

  • session cookies are stored temporarily and deleted when the browser is closed;
  • persistent cookies are stored for a specified period or until they are deleted by the User, but for no longer than two (2) years.

4. Cookie management

4.1. The User may manage the use of cookies through:

  • the settings of their internet browser;
  • the functionalities available through the website’s cookie banner.

4.2. The User may withdraw or modify their consent to the use of cookies at any time. This may affect the functioning of certain parts of the website.